Cloud Engineer

Kwik Trip, Inc.’s Network Services Department is seeking a Cloud Engineer with a focus on Azure and Public Cloud Administration.   

What you’ll be doing…   

As a Cloud Engineer, you will work independently as well as on a team to provide operational support for Kwik Trip’s Azure and Google Cloud Platform (GCP) Environments.  

 Responsibilities include but are not limited to:   

• Cloud Management: Assist in managing Kwik Trip’s public cloud environments on Azure and Google Cloud Platform.
• Terraform Configuration: Write, maintain, and optimize Terraform configurations to automate infrastructure deployment and management in cloud environments.
• Cloud Security: Contribute to the design and implementation of strategies to ensure the security and resiliency of public cloud solutions in Azure and GCP.
• Troubleshooting: Identify and resolve resource and performance issues with new and existing cloud infrastructure.
• Documentation: Create and update comprehensive documentation to ensure repeatability of team processes.
• Business Continuity & Disaster Recovery: Collaborate with the Availability and Recovery team to design, implement, and maintain business continuity and disaster recovery procedures for Kwik Trip’s Cloud infrastructure.
• Monitoring & Reporting: Set up and manage cloud monitoring, alerting, and reporting.
• Cost Management: Assist with budgeting and chargeback activities related to public cloud services, ensuring cost-effective use of cloud resources.
• Cloud Solutions Evaluation: Help evaluate new public cloud services and provide recommendations for solutions that align with Kwik Trip’s business needs.
• Vendor/Coworker Relationship Management: Build and maintain strong relationships with cloud service vendors and with other departments at Kwik Trip to ensure effective partnerships and support. 

 You’ll need to have:   

Education:

• Associate’s degree in information systems or a related field, or an equivalent combination of education and hands-on experience in IT or cloud-related fields. 

Experience:

• Azure Administration: 1-2 years of experience OR System Administration: 3-5 years, with a strong interest in expanding expertise in enterprise-level cloud management. 

Skills: 

• Strong analytical skills to troubleshoot, optimize, and improve cloud infrastructure.
• Ability to manage multiple projects simultaneously, prioritize tasks and meet deadlines effectively.
• Comfortable working in a fast-paced environment while maintaining a high level of performance.   
• Capable of working both independently and as part of a collaborative team.
• Strong communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
• Strong customer service skills, ensuring timely and effective responses to team and business needs.
• A passion for continuous learning and professional development, with a proactive approach to staying current in the cloud technology space. 

Preferred Skills: 

• Infrastructure as Code (IaC): Experience using Terraform or other IaC tools to deploy and manage cloud resources.
• Automation: Experience working with Powershell or other scripting language. 
• Cloud Identity Management: Familiarity with Azure EntraID or other identity management systems.
• Networking Knowledge: Understanding of networking concepts and protocols.
• Agile Methodology: Experience using Jira and working in Agile environments, collaborating in sprint-based teams to achieve project milestones. 

Work Schedule: Monday through Friday during daytime business hours, with support outside of business hours as needed. This role includes a rotating on-call schedule for evenings and weekends. Hybrid work model with required onsite presence during the week.